Work at ACYR

Do you want to be a part of team that is dedicated to your success and growth as a professional? Do you want to be part of building a company that inspires people to be great? For over 35 years ACYR has helped prepare the next generation of worker. We are a non-profit community based organization dedicated to providing services and support for low-income young adults needing assistance completing their education and gaining employment. ACYR programs are youth centered and adapted to address a broad range of needs. ACYR programs provide safe and supportive environments that foster independence and personal growth for young adults as they build on existing strengths.

Great Career Opportunities

ACYR ideal candidates will be outgoing self-starters who excel at working independently and in teams while meeting deadlines with highly focused attention to detail. Our work environment is team-oriented, fast paced and fun. We encourage ALL of our employees to grow with the company and to become part of our success story. That’s why your success is ours! We support and encourage our employees by:

providing an ongoing training program.
developing and promoting from our hourly entry level positions when applicable.
helping our employees to continue/meet their personal and education goals
promoting participation in the development and healthy growth of ACYR and its many programs

Great Benefits
Competitive Base Salary with Paid Training
Comprehensive Medical benefits, Dental & Vision discounts
Simple IRA with company matched funds
Supplemental Insurance available through Humana or AFLAC
Two Weeks Paid Vacation, to start
16 hours of Personal Time Yearly
12 Days of Sick Leave Yearly
11 Paid Holidays, which includes your Birthday!
Automatic 5% Salary Increase upon successful completion of the Introductory Period.

To apply email your resume to hr@acyraz.org

Current Openings

Career Advisor

Overview/Culture

At ACYR, our mission drives us, and you’ll see this in our desire to help others reach self-sufficiency. We align our thinking on three values: youth-centered, accountable and quality-driven programming. Our programs are all developed using positive youth development principles and encourages effective staff-youth partnerships.

Principal Objectives/Purpose

The Career Advisor is responsible for providing assistance to youth and young adults and enhance the knowledge, skills and abilities required in a competitive labor market. The Career Advisor is responsible for assisting youth through career and education exploration, application processes for training or post-secondary opportunities, finding employment or internship opportunities, explore financial aid options, break down barriers such as transportation, housing and work readiness skills.

The requirements in the below Key Result Areas are broadly identified as follows:

Key Result Areas:

Incumbent is accountable for: Incumbent is successful when they:

§ Providing effective Case management services

for youth § Secure supportive services, work experience/other training opportunities § Work on job development or placement for participants § Conduct post program follow-up § Take appropriate actions with clients within program requirements § Maintain client contact according to program policy § Assist with interviewing assessing of client educational and career interests, assets, and needs § Administer appropriate assessment instruments ie: (Career College Blueprint), and communicate assessment results to the youth

§ Completing all necessary paperwork and

submitting appropriate program applications,

forms, records, and supporting documents in a

timely manner. § Effectively register youth in the program and expectations, orient youth to program § Review and update all reports § Track performance § Enter accurate and timely case notes into Arizona Job Connection System § Prepare and submit status changes in a timely manner § Meet with Advisement Manager 1 on 1 on a weekly basis

§ Participating in scheduled training and/or staff § Provide resources to youth and ACYR staff

development activities. § Continuously gain knowledge with regard to case management resources/training § Enter attendance of trainings per Training Tracker § Reports from Arizona@ Work, City of Phoenix, and Arizona @Work, Maricopa County

§ Working as a member of the team to ensure

attainment of outcomes ad defined by internal

and external performance –based goals and

objectives § In coordination with Advisement Manager, Advisement Lead, and Data and Quality Manager maintain Activity Report, Numbers Report, Performance Report to ensure data is being collected and reported in a timely manner

§ Effectively and accurately representing the

organization as needed § Effectively and accurately present workforce development overview and communication information relative to eligibility for services and program requirements § Communicate and interact with funders at the program operations level § Represent the organization or program on internal or external committees, coalitions, and/or workgroups

§ Effectively completing administrative and

organizational responsibilities required of all

employees § Use calendar, task and other accountability tools to create efficiencies in areas of time management, goals and performance goals. Ø Calendar is organized and meetings are manageable to ensure ample time for meetings and other projects Ø Schedules meetings as soon as possible or as directed by Manager and ACYR Director of Programs Ø Sends emails to team or other ACYR staff as per manager and ACYR Director of Programs guidance within timeframe given § Participate and interact with ACYR social media pages as needed or as appropriate

Essential Functions:

The Advisement Specialist works effectively to meet ACYR’s ambitious impact goals. S/he will:

§ Embody the mission in all aspects of job performance by 100% participation in agency fundraising efforts, continuous self-improvement, and communicating effectively at all levels.

§ Attend all ACYR mandatory training, agency functions and events, has knowledge of and can communicate ACYR mission, vision, programs and program goals.

§ Work directly with youth and may advise 50+ Active youth at any given time.

§ Facilitate co-enrollment between all programs.

§ Develops and maintains working relationships with community partners. Work cooperatively with outside agencies and individuals to link youth to available and appropriate services; foster inter-agency partnerships and coordinate activities with appropriate agencies such as local school districts, community-based organizations, and employers in order to reach individual program goals.

§ Attend staff development and training on assessments, reassessments, care plan development, interventions, prioritizing needs, case conferencing, and follow-up. .

§ Promotes diversity, including attitudes, practices, and/or policies that hold cultural differences and diversity in the highest esteem.

§ Identifies resources for participants and facilitates & schedules staff development trainings for program staff.

§ Assists in the planning and execution of activities and student services.

§ Perform other related duties as assigned.

Minimum Qualifications:

§ A Bachelor’s Degree is required in human services, business, education, or related field or 2 years of relevant experience in lieu of college degree.

§ One year experience in workforce development programs or similar services, preferred.

§ Knowledge of applicable federal and state laws and regulations, local industry and business employment needs and trends, and area employment and training activities helpful.

§ Bi-lingual/bi-cultural preferred.

§ Strong communications skills are critical, both verbally and in writing.

§ Must be able to work independently and as part of a team.

§ Ability to commit to teamwork and establishing effective working relationships.

§ Willingness to consistently display a positive attitude and image of the agency, as well as provide high quality, effective customer service in all facets of communication.

§ Must be able to work independently and part of a team.

§ Understands and utilizes positive youth development practices in all levels of work.

§ Experience working with at risk youth a plus.

§ Ability to be flexible as specific tasks will change with the evolution of the program.

§ Acceptance of individual differences and self-awareness of one’s capabilities and limitations.

§ Prior experience in public speaking, facilitation and good presentation skills, a plus.

§ Must be able to form strong connections with other people and have an understanding of and a compassion for the lives of low income families

Required Competencies

Cognition/Reasoning

§ Examines data to grasp issues, draw conclusions, and solve problems.

§ Develops fresh ideas that provide solutions to all types of workplace challenges.

§ Resolves difficult or complicated challenges.

§ Makes timely, informed decisions that take into account the facts, goals, constraints, and risks.

Vision

§ Aligns the direction, products, services, and performance of a business line with the rest of the organization.

§ Promotes organizational mission and goals, and shows the way to achieve them.

§ Follows fiscal guidelines, regulations, principles, and standards when committing fiscal resources or processing financial transactions.

Communication

§ Grasps the meaning of information and applies it to work situations.

§ Understands and learns from what others say.

§ Conveys ideas and facts orally and in writing that uses terminology the audience will best understand.

§ Bi-Lingual skills preferred.

Leadership

§ Structures and directs others’ work on projects or programs.

§ Enables cooperative and productive group interactions.

§ Influences others to follow recommendations and advice to bring them into compliance with regulations, standards, or policies

§ Enforces governmental laws, rules, policies and regulations, and ensures enforcement in a way that is fair, objective, and reasonable.

Interaction with Others

§ Builds constructive working relationships characterized by a high level of acceptance, cooperation, and mutual respect.

§ Influences others to be excited and committed to furthering the organization’s objectives.

§ Promotes cooperation and commitment within a team to achieve goals and deliverables.

§ Helps create a work environment that embraces and appreciates diversity.

§ Effectively deals with difficult conversations or situations when they arise.

Personal Effectiveness

§ Takes personal responsibility for the quality and timeliness of work, and achieves results with little oversight.

§ Adapts to changing business needs, conditions, and work responsibilities.

§ Earns others’ trust and respect through consistent honesty and professionalism in all interactions.

§ Maintains composure in highly stressful or adverse situations.

§ Builds and maintains customer satisfaction with the services offered by the agency.

Background Check

Must have a reputation for honesty and trustworthiness. Misdemeanor and/or felony convictions may be disqualifying depending on type, number, severity, and how recent. The background check will consist of a reference checks, employment, education, and criminal background search.

ACYR is an at-will employer and any offer of employment with ACYR is contingent upon a successful completion of said background check.

Certification/Licenses/Other Requirements

Valid Arizona Level I Fingerprint Clearance Card. Valid Arizona Driver’s License. Requires use of insured personal vehicle for agency business.

Work Environment

This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.

Physical Demands

This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand as necessary.

This job description does not list every job responsibility and the employee may be asked to perform other duties as necessary. The incumbent’s performance will be based in part on his/her performance of the duties outlined in this job description. This job description is not a contract for employment and the incumbent or ACYR may terminate employment at any time, for any reason, furthermore, ACYR has the right to change this job description at any time.

Outreach Specialist

JOB DESCRIPTION

 

Job Title: Outreach Specialist
Reports To: Outreach and Advisement Manager
Date: February 2, 2018

 

Overview/Culture

At ACYR, our mission drives us, and you’ll see this in our desire to help others reach self-sufficiency.  We align our thinking on three values: youth-centered, accountable and quality-driven programming. Our programs are all developed using positive youth development principles and encourages effective staff-youth partnerships.

 

Principal Objectives/Purpose

The Outreach Lead is responsible for directing, administering, and coordinating the internal and external operational activities of the Outreach Program. The Outreach Lead is also responsible for outreach, recruitment, orientation, registration, workshops, and internal and external events. Assist the Outreach and Advisement Manager with the development of organization policies and goal that cover operations, personnel, and growth of the program.

 

The requirements in the below Key Result Areas are broadly identified as follows:

 

Key Result Areas: 

 

Incumbent is accountable for:

Incumbent is successful when they:

§ Providing effective Outreach and Recruitment
  • Visits middle schools, high schools, training programs, community centers, speak to groups of individual students, and meets with counselors and administrators to recruit for ACYR Programs
  • Schedule students for Information Session and ACYR 101
  • Conduct Information Sessions and ACYR 101
  • Contact students who have signed up for Information Sessions and ACYR 101 but did not show
  • Screen participants to ensure they meet ACYR requirements for registration and are appropriate for enrollment
  • Sourcing and attracting candidates by using databases, social media, etc.
  • Completing all necessary paperwork and submitting appropriate program applications, forms, records, and supporting documents in a timely manner
  • With assistance from Advisement and Outreach Manager and Outreach Lead review and update all PowerPoint presentations and procedures for Information Session and ACYR 101 Sessions
§ Effectively and accurately representing the organization as needed
  • Effectively and accurately representing the Outreach Department
  • Communicate and interact with funders at the program operations level
  • Represent the organization or program on internal or external committees, coalitions, and/or workgroups
§ Effectively completing administrative and organizational responsibilities required of all employees
  • Use calendar, task and other accountability tools to create efficiencies in areas of time management, goals and performance goals.
  • Calendar is organized and meetings are manageable to ensure ample time for meetings and other projects
  • Schedules meetings as soon as possible or as directed by Manager and ACYR Director of Programs
  • Sends emails to team or other ACYR staff as per manager and ACYR Director of Programs guidance within timeframe given
  • Participate and interact with ACYR social media pages as needed or as appropriate
  • Attend and participate in the Leadership Team as directed by  Outreach and Advisement Manager and Director of Programs
Participate in scheduled training
  • Participating in scheduled training and/or staff development activities.
  • Attend External Trainings/Events to continue gathering information pertaining to Outreach Strategies
§ Working as a member of the team to ensure attainment of outcomes as defined by internal and external performance-based goals and objectives
  • In coordination with Advisement and Outreach Manager and Outreach Lead ensure all data is recorded accurately and timely to evaluate for:
    • Outreach goals
    • ACYR 101 Attendance
    • Information Session Attendance
    • Individual Program Performance outcomes
    • Recruitment goals

 

Essential Functions:

The Outreach Lead works effectively to meet ACYR’s ambitious impact goals.  S/he will:

  • Embody the mission in all aspects of job performance by 100% participation in agency fundraising efforts, continuous self-improvement, and communicating effectively at all levels.
  • Attend all ACYR mandatory training, agency functions and events, has knowledge of and can communicate ACYR mission, vision, programs and program goals.
  • Work directly with the community and youth
  • Implements and regularly uses effective tools with staff to manage time and ensure individual program goals are met.
  • Develops and maintains working relationships with community partners. Work cooperatively with outside agencies and individuals to link youth to available and appropriate services; foster inter-agency partnerships and coordinate activities with appropriate agencies such as local school districts, community-based organizations, and employers in order to reach individual program goals.
  • Attend staff development and training on assessments, reassessments, care plan development, interventions, prioritizing needs, case conferencing, and follow-up. .
  • Promotes diversity, including attitudes, practices, and/or policies that hold cultural differences and diversity in the highest esteem.
  • Identifies resources for participants and facilitates & schedules staff development trainings for program staff.
  • Perform other related duties as assigned.

 

Minimum Qualifications:

 

  • A Bachelor’s Degree is required in human services, business, education, or related field or 4 years of relevant experience in lieu of college degree.
  • One year experience in workforce development programs or similar services, preferred.
  • Knowledge of applicable federal and state laws and regulations, local industry and business employment needs and trends, and area employment and training activities helpful.
  • Bi-lingual/bi-cultural preferred.
  • Strong communications skills are critical, both verbally and in writing.
  • Must be able to work independently and as part of a team.
  • Ability to commit to teamwork and establishing effective working relationships.
  • Willingness to consistently display a positive attitude and image of the agency, as well as provide high quality, effective customer service in all facets of communication.
  • Must be able to work independently and part of a team.
  • Understands and utilizes positive youth development practices in all levels of work.
  • Experience working with at risk youth a plus.
  • Ability to be flexible as specific tasks will change with the evolution of the program.
  • Acceptance of individual differences and self-awareness of one’s capabilities and limitations.
  • Prior experience in public speaking, facilitation and good presentation skills, a plus.
  • Must be able to form strong connections with other people and have an understanding of and a compassion for the lives of low income families

 

Required Competencies

Cognition/Reasoning

  • Examines data to grasp issues, draw conclusions, and solve problems.
  • Develops fresh ideas that provide solutions to all types of workplace challenges.
  • Resolves difficult or complicated challenges.
  • Makes timely, informed decisions that take into account the facts, goals, constraints, and risks.

Vision

  • Aligns the direction, products, services, and performance of a business line with the rest of the organization.
  • Promotes organizational mission and goals, and shows the way to achieve them.
  • Follows fiscal guidelines, regulations, principles, and standards when committing fiscal resources or processing financial transactions.

Communication

  • Grasps the meaning of information and applies it to work situations.
  • Understands and learns from what others say.
  • Conveys ideas and facts orally and in writing that uses terminology the audience will best understand.
  • Bi-Lingual skills preferred.

Leadership

  • Structures and directs others’ work on projects or programs.
  • Enables cooperative and productive group interactions.
  • Influences others to follow recommendations and advice to bring them into compliance with regulations, standards, or policies
  • Enforces governmental laws, rules, policies and regulations, and ensures enforcement in a way that is fair, objective, and reasonable.

Interaction with Others

  • Builds constructive working relationships characterized by a high level of acceptance, cooperation, and mutual respect.
  • Influences others to be excited and committed to furthering the organization’s objectives.
  • Promotes cooperation and commitment within a team to achieve goals and deliverables.
  • Helps create a work environment that embraces and appreciates diversity.
  • Effectively deals with difficult conversations or situations when they arise.

Personal Effectiveness

  • Takes personal responsibility for the quality and timeliness of work, and achieves results with little oversight.
  • Adapts to changing business needs, conditions, and work responsibilities.
  • Earns others’ trust and respect through consistent honesty and professionalism in all interactions.
  • Maintains composure in highly stressful or adverse situations.
  • Builds and maintains customer satisfaction with the services offered by the agency.

 

Background Check

Must have a reputation for honesty and trustworthiness.  Misdemeanor and/or felony convictions may be disqualifying depending on type, number, severity, and how recent.  The background check will consist of a reference checks, employment, education, and criminal background search.

 

ACYR is an at-will employer and any offer of employment with ACYR is contingent upon a successful completion of said background check.

 

Certification/Licenses/Other Requirements

Valid Arizona Level I Fingerprint Clearance Card.  Valid Arizona Driver’s License.  Requires use of insured personal vehicle for agency business.

 

Work Environment

This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.

 

Physical Demands

This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand as necessary.

 

This job description does not list every job responsibility and the employee may be asked to perform other duties as necessary.  The incumbent’s performance will be based in part on his/her performance of the duties outlined in this job description.  This job description is not a contract for employment and the incumbent or ACYR may terminate employment at any time, for any reason, furthermore, ACYR has the right to change this job description at any time.

 

 

 

 

 

 

 

Adult Education Instructor

Adult Education Instructor

Reports To: ABE Program manager
Classification: Nonexempt; Individuals hired shall serve an introductory period of 6 months.
Wage:  

 

Overview/Culture

At ACYR, our mission drives us, and you’ll see this in our desire to help others reach self-sufficiency. We align our thinking on three values: youth-centered, accountable and quality-driven programming. Our programs are all developed using positive youth development principles, and encourages effective staff-youth partnerships

Principal Objectives/Purpose

ABE/ASE- Responsible for providing instruction to prepare participants to successfully complete a high school equivalency diploma or skills program and transition to career pathways and/or post-secondary education. ELAA- Responsible for providing instruction to prepare participants to successfully acquire the skills to complete the English Language Acquisition program and transition to career pathways and/or post-secondary education. Understands the challenges participants go through, and the role of counselors and mentor to participant’s development and success.

 

Key Result Areas:
Incumbent is accountable for: Incumbent is successful when they:
·       Follow ACYR Adult Education procedures for attendance, student enrollment, assessments, curriculum, and classroom instruction and management

 

§  Are aware of ADE – AES (Arizona Department of Education – Adult Education Services) goals and targets; strive to meet or exceed these goals

§  Participate in TABE and CLAS-E (Test of Adult Basic Education) training provided by ADE – AES

§  Progress test students at appropriate intervals using TABE and/or CLAS-E

§  Report all TABE data to Data Entry Specialist and Data and Student Service Coordinator

§  Keep accurate daily attendance and submit weekly to Data Entry Specialist and submit sign-in sheets monthly

§  Add appropriate resources to ACYR curriculum as found and/or developed to share with staff

§  Research and share classroom management and instructional best practices

§  Use of calendar, task and other accountability tools to create efficiencies, goals and performance goals

Ø  Calendar is organized and meetings are manageable to ensure ample time for meetings and other projects.

Ø  Schedules meetings as soon as possible or as directed by ABE Manager and ACYR Director of Programs.

Ø  Sends emails to team or other ACYR staff as per ABE Manager and ACYR Director of Programs guidance within timeframe given

·       Providing effective classroom management and instruction §  Create lessons that comply with the ADE Standards and lead to participants’ academic progress

§  Connect students to leadership opportunities (Ambassador training for AALL)

§  Respect students as individual young adults

§  Set SMART goals with students and include as an on-going part of class

§  Participate in Professional Learning Communities and Professional Development as directed for ABE Program or ACYR

·       Development of community partnerships to engage and retention strategies to meet participants needs. §  Contact students who have stopped attending class and attempt to re-engage

§  Follow up with students who have exited the program and report findings to ABE Manager and/or Director

§  Ensure participants are connected to appropriate community support

§  Collaborate with other ACYR program managers to ensure ABE participants have access to work trainings and job opportunities

·       Supporting the vision and direction of ACYR’s Administration Team. §  Attend all ABE Program meetings

§  Attend and engages in activities and events at the direction of the Administration Team to support the ACYR vision and mission. Participate in and request professional development training

§  Engages in appropriate ACYR social media for events directly, and/or through contact with Media Relations

 

Essential Functions:

The Adult Education Instructor works effectively to meet ACYR’s ambitious impact goals. He/She will:

  • Embody the mission in all aspects of job performance by 100% participation in agency fundraising efforts, continuous self-improvement, and communicating effectively at all levels.
  • Attend all ACYR mandatory trainings, agency functions and events, has knowledge of and can communicate ACYR mission, vision, programs and program goals.
  • Desire to understand education data and work with staff to use data on a regular basis to improve educational outcomes.
  • Demonstrates superior, seamless customer service, integrity, and commitment to innovation, efficiency, and fiscal responsibility.
  • Partner with teachers and school staff regarding students’ progress, concerns, and assessed needs.
  • Is calm and effective under pressure. Is capable of handling multiple significant issues and tasks simultaneously, unexpected changes in priorities and concurrent tight deadlines.
  • Consistently displays a positive attitude and image of the agency,
  • Must consistently engage in learning and developing new skills and approaches. Understands and utilizes positive participant development practices in all levels of work.
  • Use computers and computer systems to enter data or process information in various software programs, i.e. Excel, etc.
  • Utilizes and stays current on available technology and office equipment.
  • Monitors and recommends methods for improvement of office/facility procedures and functions.
  • Effectively establishes priorities based upon such factors as need for immediate action, work objectives and schedules.

 

All staff is responsible to meet agency goals and objectives outside of their responsibilities to the program they are a part of. Those responsibilities include; attending all ACYR mandatory training, agency functions and events, knowledge of ACYR mission, vision, programs and program goals. Embodying the mission in all aspects of job performance by 100% participation in agency fundraising efforts, continuous self-improvement, and communicating effectively at all levels.

 

Required Qualifications
  • Bachelor’s degree
  • Must have Adult Education Teaching Cert and valid Fingerprint Clearance Card
  • Knowledge of adult student characteristics and adult basic education content areas.
  • Ability to instruct students in the use of basic technology applications and integrate into instruction
  • Experience teaching/working with adult learners is a
  • Demonstrated interpersonal skills and ability to establish effective working relationships.
  • Experience working with opportunity youth at a nonprofit organization, in an educational setting or classroom preferred.
  • Bi-lingual/Bi-cultural preferred.
  • Knowledge of applicable federal and state laws and regulations and local community resources helpful.
  • Strong communications skills are critical, both verbally and in writing.
  • Must be able to work independently and part of a team. Ability to commit to teamwork and establishing effective working relationships.
  • Willingness to consistently display a positive attitude and image of the agency, as well as provide high quality, effective customer service in all facets of communication.
  • Must consistently engage in learning and developing new skills and approaches. Understands and utilizes positive participant development practices in all levels of work.
  • Ability to be flexible as specific tasks will change with the evolution of the program.
  • Must be able to form strong connections with other people and have an understanding of and a compassion for the lives of low income families.

 

Required Competencies:

Cognition/Reasoning

  • Examines data to grasp issues, draw conclusions, and solve problems.
  • Develops fresh ideas that provide solutions to all types of workplace challenges.
  • Resolves difficult or complicated challenges.
  • Makes timely, informed decisions that take into account the facts, goals, constraints, and risks.

Vision

  • Aligns the direction, products, services, and performance of a business line with the rest of the organization.
  • Promotes organizational mission and goals, and shows the way to achieve them.
  • Follows fiscal guidelines, regulations, principles, and standards when committing fiscal resources or processing financial transactions.

Communication

  • Grasps the meaning of information and applies it to work situations.
  • Understands and learns from what others say.
  • Conveys ideas and facts orally and in writing that uses terminology the audience will best understand.
  • Bi-Lingual skills preferred.

Leadership

  • Structures and directs others’ work on projects or programs.
  • Enables cooperative and productive group interactions.
  • Influences others to follow recommendations and advice to bring them into compliance with regulations, standards, or policies
  • Enforces governmental laws, rules, policies and regulations, and ensures enforcement in a way that is fair, objective, and reasonable.

Interaction with Others

  • Builds constructive working relationships characterized by a high level of acceptance, cooperation, and mutual respect.
  • Influences others to be excited and committed to furthering the organization’s objectives.
  • Promotes cooperation and commitment within a team to achieve goals and deliverables.
  • Helps create a work environment that embraces and appreciates diversity.
  • Effectively deals with difficult conversations or situations when they arise.

Personal Effectiveness

  • Takes personal responsibility for the quality and timeliness of work, and achieves results with little oversight.
  • Adapts to changing business needs, conditions, and work responsibilities.
  • Earns others’ trust and respect through consistent honesty and professionalism in all interactions.
  • Maintains composure in highly stressful or adverse situations.
  • Builds and maintains customer satisfaction with the services offered by the agency.

 

Background Check

Must have a reputation for honesty and trustworthiness. Misdemeanor and/or felony convictions may be disqualifying depending on type, number, severity, and how recent. The background check will consist of a reference checks, employment, education, and criminal background search.

 

ACYR is an at-will employer and any offer of employment with ACYR is contingent upon a successful completion of said background check.

 

Certification/Licenses/Other Requirements

Valid Arizona Level I Fingerprint Clearance Card. Valid Arizona Driver’s License. Requires use of insured personal vehicle for agency business.

 

Work Environment

This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. The noise level in the work environment is usually moderate.

 

Physical Demands

While performing the duties of this job, the employee is regularly required to sit and use hands. The employee is frequently required to talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to five pounds. Specific vision abilities required by this job include close vision, peripheral vision and ability to adjust focus.

 

This job description does not list every job responsibility and the employee may be asked to perform other duties as necessary. The incumbent’s performance will be based in part on his/her performance of the duties outlined in this job description. This job description is not a contract for employment and the incumbent or ACYR may terminate employment at any time, for any reason, furthermore, ACYR has the right to change this job description at any time.

 

ELAA/ESL Instructor

ELAA/ESL Instructor

Reports To: ABE Program manager
Classification: Nonexempt; Individuals hired shall serve an introductory period of 6 months.
Wage:  

 

Overview/Culture

At ACYR, our mission drives us, and you’ll see this in our desire to help others reach self-sufficiency. We align our thinking on three values: youth-centered, accountable and quality-driven programming. Our programs are all developed using positive youth development principles, and encourages effective staff-youth partnerships

Principal Objectives/Purpose

ABE/ASE- Responsible for providing instruction to prepare participants to successfully complete a high school equivalency diploma or skills program and transition to career pathways and/or post-secondary education. ELAA- Responsible for providing instruction to prepare participants to successfully acquire the skills to complete the English Language Acquisition program and transition to career pathways and/or post-secondary education. Understands the challenges participants go through, and the role of counselors and mentor to participant’s development and success.

 

Key Result Areas:
Incumbent is accountable for: Incumbent is successful when they:
·       Follow ACYR Adult Education procedures for attendance, student enrollment, assessments, curriculum, and classroom instruction and management

 

§  Are aware of ADE – AES (Arizona Department of Education – Adult Education Services) goals and targets; strive to meet or exceed these goals

§  Participate in TABE and CLAS-E (Test of Adult Basic Education) training provided by ADE – AES

§  Progress test students at appropriate intervals using TABE and/or CLAS-E

§  Report all TABE data to Data Entry Specialist and Data and Student Service Coordinator

§  Keep accurate daily attendance and submit weekly to Data Entry Specialist and submit sign-in sheets monthly

§  Add appropriate resources to ACYR curriculum as found and/or developed to share with staff

§  Research and share classroom management and instructional best practices

§  Use of calendar, task and other accountability tools to create efficiencies, goals and performance goals

Ø  Calendar is organized and meetings are manageable to ensure ample time for meetings and other projects.

Ø  Schedules meetings as soon as possible or as directed by ABE Manager and ACYR Director of Programs.

Ø  Sends emails to team or other ACYR staff as per ABE Manager and ACYR Director of Programs guidance within timeframe given

·       Providing effective classroom management and instruction §  Create lessons that comply with the ADE Standards and lead to participants’ academic progress

§  Connect students to leadership opportunities (Ambassador training for AALL)

§  Respect students as individual young adults

§  Set SMART goals with students and include as an on-going part of class

§  Participate in Professional Learning Communities and Professional Development as directed for ABE Program or ACYR

·       Development of community partnerships to engage and retention strategies to meet participants needs. §  Contact students who have stopped attending class and attempt to re-engage

§  Follow up with students who have exited the program and report findings to ABE Manager and/or Director

§  Ensure participants are connected to appropriate community support

§  Collaborate with other ACYR program managers to ensure ABE participants have access to work trainings and job opportunities

·       Supporting the vision and direction of ACYR’s Administration Team. §  Attend all ABE Program meetings

§  Attend and engages in activities and events at the direction of the Administration Team to support the ACYR vision and mission. Participate in and request professional development training

§  Engages in appropriate ACYR social media for events directly, and/or through contact with Media Relations

 

Essential Functions:

The Adult Education Instructor works effectively to meet ACYR’s ambitious impact goals. He/She will:

  • Embody the mission in all aspects of job performance by 100% participation in agency fundraising efforts, continuous self-improvement, and communicating effectively at all levels.
  • Attend all ACYR mandatory trainings, agency functions and events, has knowledge of and can communicate ACYR mission, vision, programs and program goals.
  • Desire to understand education data and work with staff to use data on a regular basis to improve educational outcomes.
  • Demonstrates superior, seamless customer service, integrity, and commitment to innovation, efficiency, and fiscal responsibility.
  • Partner with teachers and school staff regarding students’ progress, concerns, and assessed needs.
  • Is calm and effective under pressure. Is capable of handling multiple significant issues and tasks simultaneously, unexpected changes in priorities and concurrent tight deadlines.
  • Consistently displays a positive attitude and image of the agency,
  • Must consistently engage in learning and developing new skills and approaches. Understands and utilizes positive participant development practices in all levels of work.
  • Use computers and computer systems to enter data or process information in various software programs, i.e. Excel, etc.
  • Utilizes and stays current on available technology and office equipment.
  • Monitors and recommends methods for improvement of office/facility procedures and functions.
  • Effectively establishes priorities based upon such factors as need for immediate action, work objectives and schedules.

 

All staff is responsible to meet agency goals and objectives outside of their responsibilities to the program they are a part of. Those responsibilities include; attending all ACYR mandatory training, agency functions and events, knowledge of ACYR mission, vision, programs and program goals. Embodying the mission in all aspects of job performance by 100% participation in agency fundraising efforts, continuous self-improvement, and communicating effectively at all levels.

 

Required Qualifications
  • Bachelor’s degree
  • Must have Adult Education Teaching Cert and valid Fingerprint Clearance Card
  • Knowledge of adult student characteristics and adult basic education content areas.
  • Ability to instruct students in the use of basic technology applications and integrate into instruction
  • Experience teaching/working with adult learners is a
  • Demonstrated interpersonal skills and ability to establish effective working relationships.
  • Experience working with opportunity youth at a nonprofit organization, in an educational setting or classroom preferred.
  • Bi-lingual/Bi-cultural preferred.
  • Knowledge of applicable federal and state laws and regulations and local community resources helpful.
  • Strong communications skills are critical, both verbally and in writing.
  • Must be able to work independently and part of a team. Ability to commit to teamwork and establishing effective working relationships.
  • Willingness to consistently display a positive attitude and image of the agency, as well as provide high quality, effective customer service in all facets of communication.
  • Must consistently engage in learning and developing new skills and approaches. Understands and utilizes positive participant development practices in all levels of work.
  • Ability to be flexible as specific tasks will change with the evolution of the program.
  • Must be able to form strong connections with other people and have an understanding of and a compassion for the lives of low income families.

 

Required Competencies:

Cognition/Reasoning

  • Examines data to grasp issues, draw conclusions, and solve problems.
  • Develops fresh ideas that provide solutions to all types of workplace challenges.
  • Resolves difficult or complicated challenges.
  • Makes timely, informed decisions that take into account the facts, goals, constraints, and risks.

Vision

  • Aligns the direction, products, services, and performance of a business line with the rest of the organization.
  • Promotes organizational mission and goals, and shows the way to achieve them.
  • Follows fiscal guidelines, regulations, principles, and standards when committing fiscal resources or processing financial transactions.

Communication

  • Grasps the meaning of information and applies it to work situations.
  • Understands and learns from what others say.
  • Conveys ideas and facts orally and in writing that uses terminology the audience will best understand.
  • Bi-Lingual skills preferred.

Leadership

  • Structures and directs others’ work on projects or programs.
  • Enables cooperative and productive group interactions.
  • Influences others to follow recommendations and advice to bring them into compliance with regulations, standards, or policies
  • Enforces governmental laws, rules, policies and regulations, and ensures enforcement in a way that is fair, objective, and reasonable.

Interaction with Others

  • Builds constructive working relationships characterized by a high level of acceptance, cooperation, and mutual respect.
  • Influences others to be excited and committed to furthering the organization’s objectives.
  • Promotes cooperation and commitment within a team to achieve goals and deliverables.
  • Helps create a work environment that embraces and appreciates diversity.
  • Effectively deals with difficult conversations or situations when they arise.

Personal Effectiveness

  • Takes personal responsibility for the quality and timeliness of work, and achieves results with little oversight.
  • Adapts to changing business needs, conditions, and work responsibilities.
  • Earns others’ trust and respect through consistent honesty and professionalism in all interactions.
  • Maintains composure in highly stressful or adverse situations.
  • Builds and maintains customer satisfaction with the services offered by the agency.

 

Background Check

Must have a reputation for honesty and trustworthiness. Misdemeanor and/or felony convictions may be disqualifying depending on type, number, severity, and how recent. The background check will consist of a reference checks, employment, education, and criminal background search.

 

ACYR is an at-will employer and any offer of employment with ACYR is contingent upon a successful completion of said background check.

 

Certification/Licenses/Other Requirements

Valid Arizona Level I Fingerprint Clearance Card. Valid Arizona Driver’s License. Requires use of insured personal vehicle for agency business.

 

Work Environment

This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. The noise level in the work environment is usually moderate.

 

Physical Demands

While performing the duties of this job, the employee is regularly required to sit and use hands. The employee is frequently required to talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to five pounds. Specific vision abilities required by this job include close vision, peripheral vision and ability to adjust focus.

 

This job description does not list every job responsibility and the employee may be asked to perform other duties as necessary. The incumbent’s performance will be based in part on his/her performance of the duties outlined in this job description. This job description is not a contract for employment and the incumbent or ACYR may terminate employment at any time, for any reason, furthermore, ACYR has the right to change this job description at any time.

 

Data and Quality Assurance Specialist - Adult Basic Education

            Data and Quality Assurance Specialist ABE

Reports To: ABE Program manager; DQA Manager
Classification:  
Salary:  

 

Overview/Culture

At ACYR, our mission drives us, and you’ll see this in our desire to help others reach self-sufficiency.  We align our thinking on three values: youth-centered, accountable and quality-driven programming. Our programs are all developed using positive youth development principles and encourages effective staff-youth partnerships.

Principal Objectives/Purpose

The Data Entry Specialist is responsible for monitoring and verifying participant intake and eligibility determination to Adult Education participants. Provides oversight of data, entry processes, and creates data reports. Collaborates with core partners on common performance measures. Responsible for collecting, organizing, storing, and communicating information to determine and report programmatic goals.

 

Key Result Areas: 
Incumbent is accountable for: Incumbent is successful when he/she:
·       Entering enrollments, attendance, and assessments for ABE participants.

 

·       Participating in scheduled trainings and development activities.

 

 

·       Enters student demographic data in State data management system

·       Monitors and Verifies Participant:

Ø  Verification of documents

Ø  Intake/Eligibility determination

Ø  Registration

·       Collects information to complete the bi-annual and internal report

·       Responsible for coordinating quality assurance for files and records as necessary

·       Responsible for maintaining assessment calendar and/or schedule

·       Reviews documents for accuracy, completeness, and compliance for quality assurance

·       Maintains internal and external reporting systems by utilizing quality control measures that are currently in place

·       Answers inquiries and furnishes information concerning procedures to staff and programs to prospects and participants

·       Updates ABE Manager with relevant personnel and participant issues, as necessary

·       Participate in TABE (Test of Adult Basic Education) training provided by ADE – AES

·       Enters all necessary information provided via forms, records, and supporting documents by the required due date into AAEDMS

·       Provide assistance to team members as needed

·       Participating in continuing educational

       goals

·    Request and attends professional development training

·    Participate in all required professional development trainings and certifications through ADE

·    Attend all ACYR Adult Ed meetings

·       Adhering to organization expectations ·    Use calendar, task, and other accountability tools to create efficiencies

Ø  Calendar is organized and meetings are manageable to ensure ample time for meetings and other projects.

Ø  Schedules meetings as soon as possible or as directed by ABE Manager and ACYR Director of Programs.

Ø  Sends emails to team or other ACYR staff as per ABE Manager and ACYR Director of Programs guidance within timeframe given.

·    Engages in appropriate ACYR social media for events directly, and/or through contact with Media Relations

 

Essential Functions:

The Data Entry Specialist works effectively to meet ACYR’s ambitious impact goals. He/she will:

  • Embody the mission in all aspects of job performance by 100% participation in agency fundraising efforts, continuous self-improvement, and communicating effectively at all levels.
  • Attend all ACYR mandatory training, agency functions and events, has knowledge of and can communicate ACYR mission, vision, programs and program goals.
  • Resolve and/or report problems encountered immediately, including unreadable data, unacceptable data, equipment malfunction and any other problems to the appropriate individual.
  • Ensures that all activities and operations are performed in compliance with local, state and federal regulations and laws governing business and program operations.
  • Promotes diversity, including attitudes, practices, and/or policies that hold cultural differences and diversity in the highest esteem.
  • Demonstrates superior, seamless customer service, integrity, and commitment to innovation, and efficiency.
  • Is calm and effective under pressure. Is capable of handling multiple significant issues and tasks simultaneously, unexpected changes in priorities and concurrent tight deadlines.
  • Must consistently engage in learning and developing new skills and approaches.  Understands and utilizes positive participant development practices in all levels of work.
  • Use computers and computer systems to enter data or process information through state approved systems and internal Excel report.
  • Utilizes and stays current on available technology and office equipment.
  • Monitors and recommends methods for improvement of program procedures and functions.
  • Effectively establishes priorities based upon need for immediate action, work objectives, and schedules.
  • Perform other related duties as assigned.

 

All staff is responsible to meet agency goals and objectives outside of their responsibilities to the program they are a part of. Those responsibilities include; attending all ACYR mandatory training, agency functions and events, knowledge of ACYR mission, vision, programs and program goals.  Embodying the mission in all aspects of job performance by 100% participation in agency fundraising efforts, continuous self-improvement, and communicating effectively at all levels. 

 

Required Qualifications:
  • A High School Diploma or equivalent and an Associate’s Degree or One to two years of experience in the field of Management Information Systems.
  • Experience with Microsoft Excel is a must
  • Strong communications skills are critical, both verbal and written.
  • Must be able to work independently and as part of a team.
  • Proven customer service skills
  • Knowledge of adult student characteristics and Adult Basic Education is a plus
  • Ability to be flexible as specific tasks will change with the evolution of the program.
  • Acceptance of individual differences and self-awareness of one’s capabilities and limitations.
  • Ability to commit to teamwork and establishing effective working relationships. Willingness to consistently display a positive attitude and image of the agency, as well as provide high quality, effective customer service in all facets of communication.
  • Must consistently engage in learning and developing new skills and approaches.
Required Competencies

Cognition/Reasoning

  • Examines data to grasp issues, draw conclusions, and solve problems.
  • Develops fresh ideas that provide solutions to all types of workplace challenges.
  • Resolves difficult or complicated challenges.
  • Makes timely, informed decisions that take into account the facts, goals, constraints, and risks.

Vision

  • Aligns the direction, products, services, and performance of a business line with the rest of the organization.
  • Promotes organizational mission and goals, and shows the way to achieve them.
  • Follows fiscal guidelines, regulations, principles, and standards when committing fiscal resources or processing financial transactions.

Communication

  • Grasps the meaning of information and applies it to work situations.
  • Understands and learns from what others say.
  • Conveys ideas and facts orally and in writing that uses terminology the audience will best understand.
  • Bi-Lingual skills preferred.

Leadership

  • Structures and directs others’ work on projects or programs.
  • Enables cooperative and productive group interactions.
  • Influences others to follow recommendations and advice to bring them into compliance with regulations, standards, or policies
  • Enforces governmental laws, rules, policies and regulations, and ensures enforcement in a way that is fair, objective, and reasonable.

Interaction with Others

  • Builds constructive working relationships characterized by a high level of acceptance, cooperation, and mutual respect.
  • Influences others to be excited and committed to furthering the organization’s objectives.
  • Promotes cooperation and commitment within a team to achieve goals and deliverables.
  • Helps create a work environment that embraces and appreciates diversity.
  • Effectively deals with difficult conversations or situations when they arise.

Personal Effectiveness

  • Takes personal responsibility for the quality and timeliness of work, and achieves results with little oversight.
  • Adapts to changing business needs, conditions, and work responsibilities.
  • Earns others’ trust and respect through consistent honesty and professionalism in all interactions.
  • Maintains composure in highly stressful or adverse situations.
  • Builds and maintains customer satisfaction with the services offered by the agency.

Background Check

Must have a reputation for honesty and trustworthiness. Misdemeanor and/or felony convictions may be disqualifying depending on type, number, severity, and how recent. The background check will consist of a reference checks, employment, education, and criminal background search.

ACYR is an at-will employer and any offer of employment with ACYR is contingent upon a successful completion of said background check.

Certification/Licenses/Other Requirements

Valid Arizona Level I Fingerprint Clearance Card. Valid Arizona Driver’s License. Requires use of insured personal vehicle for agency business.

Work Environment

This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.

Physical Demands

This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand as necessary.

This job description does not list every job responsibility and the employee may be asked to perform other duties as necessary. The incumbent’s performance will be based in part on his/her performance of the duties outlined in this job description. This job description is not a contract for employment and the incumbent or ACYR may terminate employment at any time, for any reason, furthermore, ACYR has the right to change this job description at any time.

Workshop Coordinator

JOB DESCRIPTION

 

Job Title: Workshop Coordinator
Reports To: Outreach & Advisement Manager
Date: January 5, 2017

 

Overview/Culture

At ACYR, our mission drives us, and you’ll see this in our desire to help others reach self-sufficiency. We align our thinking on three values: youth-centered, accountable and quality-driven programming. Our programs are all developed using positive youth development principles and encourages effective staff-youth partnerships.

 

Principal Objectives/Purpose

The Workshop Coordinator provides a high level of coordination of a variety of workshops for the organization to provide high quality, dynamic workshops throughout our service area. The Workshop Coordinator will also facilitate workshops and identify other facilitators, within ACYR and the community, to provide workshops that help youth (age 14-24) develop the skills they need in order to be college and career ready, to increase their active knowledge about work readiness, family success, build their capacity to deploy a range of skills to improve their relationships, gain access to additional resources to meet their educational and employment needs, and support meaningful behaviour change that will have a positive impact on their lives.

 

This is position will require that a certain number of workshops be delivered during afternoon and evening hours and on weekends, with additional training and preparation required on a monthly basis.

 

The requirements in the below Key Result Areas are broadly identified as follows:

Key Result Areas: 

  Incumbent is accountable for:

Incumbent is successful when they:

·       Coordinating a variety of high quality workshops

·       Embedding diversity and difference in practices for all workshop activities.

·       Building coalitions and collaborative relationships that enhance the delivery of workshops.

 

·       Oversee the development and ongoing improvement of program curriculum as needed

·       Ensure participants are building competency in the skills taught in the curriculum through good communication coaching and referring participants for additional support when needed

·       Aid in on-going program development and stay current with curriculum updates by attending training sessions, participating in peer reviews, and providing feedback to the Engagement & Advisement Coordinator, Program Leadership and Director of Programs

·       Maintain a working knowledge of community resources, staying current about the community partnerships and other agency referrals available

·       Plan and coordinate with Program Leaders to determine workshops and other curriculum needs

·       Work with partners to ensure excellence in program delivery – from participant recruitment to evaluation of impact

·       Develop and implement a survey or other method to gather feedback from participants.

·       Utilize networks to bring resources and referrals to ACYR, to support program success

·       Bring and maintain ongoing expertise in the fields of youth development, job and college readiness, volunteerism and civic engagement

·       Facilitating a variety of high quality workshops ·       Lead dynamic workshops that may have a diverse schedule

·       Engage with participants when they arrive at the training facility, utilizing breaks and mealtimes as opportunities for service and individual engagement

·       Oversee the development and ongoing improvement of program curriculum

·       Ensure curriculum fidelity by facilitating the curriculum as designed, participating in on-going community of practice activities, and developing a mastery of the content

·       Using data to meet performance goals and identify opportunities for continuous improvement ·       Develop, in coordination with Outreach and Advisement Manager, weekly, monthly and quarterly goals for Workshop Coordinator

·       Develop method to track and monitor workshop performance goals

·       Maintain accurate workshop data, including attendance rosters, evaluations, and other reporting documents

·       Ensure all data is recorded accurately and timely to evaluate workshop effectiveness and continuous improvement

·       Identifying as well as ensuring cross-collaboration opportunities all ACYR programs, departments and services.

·       Actively participating and collaborating as a member of the Leadership Team.

·       Supporting the vision and direction of ACYR’s Administration Team

 

§  Consistently use their calendar, task and other accountability tools to create efficiencies to assist in areas of time management, goals and performance goals.

Ø  Calendar is organized and meetings are manageable to ensure ample time for meetings and other projects.

Ø  Schedules meetings as soon as possible or as directed by Director of Programs.

Ø  Sends emails to team or other ACYR staff as per Director of Programs guidance within timeframe given.

Ø  Develop, implement and maintain individual and team work plans with Engagement and Advisement Teams.

·       Connects with managers, coordinators and staff across the agency to collaborate on a weekly, bi-weekly or monthly basis to ensure constant cross-collaboration and continuous process improvements.

·       Attends and engages in Leadership Team meetings, activities and action commitments

·       Attends and engages in activities and events at the direction of the Administration Team to support the ACYR visions and mission.

·       Engages in appropriate ACYR social media for events directly, and/or through contact with Media Relations

 

Required Qualifications:

Qualifications, Training and Experience

  • Bachelor’s degree in Social Work, Education, Sociology, Counselling, or other related field, preferred.
  • Bi-lingual/bi-cultural preferred.
  • Strong history of education/training in the areas of youth and adult learning, and/or the facilitation of educational programs for young adults a plus, and such training may be considered in lieu of other educational requirements
  • Prior experience in one or more of the following areas: youth development, dropouts, runaway and homeless youth, gang involved youth, foster care, education, drug and alcohol counseling, mental health services, suicide prevention, or sexual assault.
  • Prior experience in public speaking and good presentation skills, required
  • Ability to consistently work flexible hours weeknights and weekends; ideal candidates will commit to a regular teaching schedule of three times weekly
  • Valid Arizona Level I fingerprint clearance card, valid Arizona Driver’s License and use of insured personal vehicle for agency business.

 

Required Competencies

Cognition/Reasoning

  • Examines data to grasp issues, draw conclusions, and solve problems.
  • Develops fresh ideas that provide solutions to all types of workplace challenges.
  • Resolves difficult or complicated challenges.
  • Makes timely, informed decisions that take into account the facts, goals, constraints, and risks.

Vision

  • Aligns the direction, products, services, and performance of a business line with the rest of the organization.
  • Promotes organizational mission and goals, and shows the way to achieve them.
  • Follows fiscal guidelines, regulations, principles, and standards when committing fiscal resources or processing financial transactions.

Communication

  • Grasps the meaning of information and applies it to work situations.
  • Understands and learns from what others say.
  • Conveys ideas and facts orally and in writing that uses terminology the audience will best understand.
  • Bi-Lingual skills preferred.

Leadership

  • Structures and directs others’ work on projects or programs.
  • Enables cooperative and productive group interactions.
  • Influences others to follow recommendations and advice to bring them into compliance with regulations, standards, or policies
  • Enforces governmental laws, rules, policies and regulations, and ensures enforcement in a way that is fair, objective, and reasonable.
  • Interaction with Others
  • Builds constructive working relationships characterized by a high level of acceptance, cooperation, and mutual respect.
  • Influences others to be excited and committed to furthering the organization’s objectives.
  • Promotes cooperation and commitment within a team to achieve goals and deliverables.
  • Helps create a work environment that embraces and appreciates diversity.
  • Effectively deals with difficult conversations or situations when they arise.

Personal Effectiveness

  • Takes personal responsibility for the quality and timeliness of work, and achieves results with little oversight.
  • Adapts to changing business needs, conditions, and work responsibilities.
  • Earns others’ trust and respect through consistent honesty and professionalism in all interactions.
  • Maintains composure in highly stressful or adverse situations.
  • Builds and maintains customer satisfaction with the services offered by the agency.

 

Background Check

Must have a reputation for honesty and trustworthiness. Misdemeanor and/or felony convictions may be disqualifying depending on type, number, severity, and how recent. The background check will consist of a reference checks, employment, education, and criminal background search.

ACYR is an at-will employer and any offer of employment with ACYR is contingent upon a successful completion of said background check.

 

Certification/Licenses/Other Requirements

Valid Arizona Level I Fingerprint Clearance Card. Valid Arizona Driver’s License. Requires use of insured personal vehicle for agency business.

 

Work Environment

This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. The noise level in the work environment is usually moderate.

 

Physical Demands

While performing the duties of this job, the employee is regularly required to sit and use hands. The employee is frequently required to talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to five pounds. Specific vision abilities required by this job include close vision, peripheral vision and ability to adjust focus.

 

This job description does not list every job responsibility and the employee may be asked to perform other duties as necessary. The incumbent’s performance will be based in part on his/her performance of the duties outlined in this job description. This job description is not a contract for employment and the incumbent or ACYR may terminate employment at any time, for any reason, furthermore, ACYR has the right to change this job description at any time.

Social Supports Manager

JOB DESCRIPTION

 

Job Title: Social Supports Manager
Reports To: Director of Programs
Date: February 2, 2018

 

Overview/Culture

At ACYR, our mission drives us, and you’ll see this in our desire to help others reach self-sufficiency.  We align our thinking on three values: youth-centered, accountable and quality-driven programming. Our programs are all developed using positive youth development principles and encourages effective staff-youth partnerships.

 

Principal Objectives/Purpose

The Social Supports Manager is responsible for coordinating social supports services relative to the participants of ACYR’s programs. Coordinates, organizes, and plans programs and social activities for the organization targeting our participant’s personal, educational, behavioral, developmental, psychological, and emotional growth. Understands the challenges our participants go through, and the role of counselors and mentors to person’s development and success, especially youth. Supervises the ASU social worker interns and maintains relationships with other community referral partners.

 

The requirements in the below Key Result Areas are broadly identified as follows:

 

Key Result Areas: 

 

Incumbent is accountable for:

Incumbent is successful when they:

§  Applying social work ethical principles to guide professional practice.

§  Training the ASU social work interns, ensuring they understand and work with high ethical standards.

§  Ensuring participants/students are regularly treated with respect and high ethical standards.

 

§  Develop and implement trainings, training evaluations and a method for ongoing evaluation on ethical standards for staff.

§  Develop and implement a survey or other method to gather feedback from participants.

 

 

§  Engage in research-informed practice and practice-informed research.

§  Demonstrating knowledge about the principles of logic, scientific inquiry, and reasoned discernment.

§  Applying critical thinking to inform and communicate professional judgments.

 

 

§  Identify and discuss at least three major theories of practice with Director of Programs and present on how one of these theories may be applied to the psychosocial understanding to our population of participants/students within 3 months of hire date.

§  Research and discuss at least three professional journal articles that relate to the population served with Director of Programs every quarter.

§  Develop and implement a plan on a yearly basis outlining how critical thinking is clearly used and applied by the ASU social work interns.

 

§  Developing a robust internship program for Masters of Social Work students from the Arizona State University School of Social Work with the specific needs of the organization in mind. §  Complete the Arizona State University School of Social Work Field Instructor certification training.

§  Develop a clear learning contract with the student about performance expectations, the expectations are to be stated in terms of behavioral learning goals, methods of achievement, and standards of measurement.

§  Provide instruction on a regular basis and a supervisory conference, at least once a week.

§  Develop specific practice opportunities that will enable the student to fulfill the expectations of the learning contract.

§  Provide feedback to the student, on an ongoing basis, as to their field performance.

§  Communicate to the student and to the faculty liaison about any unusual opportunities, conditions, or problems as soon as they are evident.

§  Involve the student in the preparation of the student performance evaluations during the semester.

§  Providing effective leadership for ASU social work interns. §  Develop program performance outcomes

§  Ensure all data is recorded accurately and timely to evaluate for:

·       Team Program Performance Outcomes

·       Individual Program Performance Outcomes

§  Evaluate and modify (if needed) training and processes for ASU social work interns in the areas of engagement, assessment, intervention, evaluation within the first 2 months of hire date.

§  Connect in weekly and monthly individual and team meetings with the ASU social work interns.

§  Develop, implement and maintain individual and team work plans with ASU social work interns.

 

§  Embedding diversity and difference in practices for the ASU social work interns.

 

§  Apply effective, empowering and culturally appropriate change strategies in the everyday practice of the Engagement and Advisement Team to promote social justice.

§  Shadow ASU social work interns to observe and assist in identifying culturally relevant services or needed trainings on a quarterly basis.

§  Consult the Director of Programs in a timely manner in regard to any cultural biases or behaviors that are presented.

 

§  Building coalitions and collaborative relationships that enhance services of the ASU social work interns. §  Identify and attend at least one coalition meeting focused on the opportunity youth population

§  Research and identify any potential professional development trainings or conferences for ASU social work interns.

 

Essential Functions:

The Youth Social Supports Manager works effectively to meet ACYR’s ambitious impact goals. S/he will:

  • Embody the mission in all aspects of job performance by 100% participation in agency fundraising efforts, continuous self-improvement, and communicating effectively at all levels.
  • Attend all ACYR mandatory training, agency functions and events, has knowledge of and can communicate ACYR mission, vision, programs and program goals.
  • Leads a team of professionals working directly with youth and may supervise up to 15 ASU Social work interns at any given time.
  • Develops and maintains working relationships with community partners and works with counselors and administrators to promote program.
  • Work cooperatively with outside agencies and individuals to link youth to available and appropriate services; foster inter-agency partnerships and coordinate activities with appropriate agencies such as local school districts, community-based organizations, and employers in order to reach individual program goals.
  • Insures that all activities and operations are performed in compliance with local, state and federal regulations and laws governing business and program operations
    1. Leads in the design, development and execution of student engagement, workshops, seminars, and events for students, personnel and sponsors
  • Coordinates and integrates initiatives that promote and enhance student services and activities
  • Leads the agency’s Trauma Informed Care and Restorative Justice Trainings, practices and approaches.
  • Develops and updates written protocols for the delivery of psychosocial support services.
  • Provide staff development and training on assessments, reassessments, care plan development, interventions, prioritizing needs, case conferencing, and follow-up.
  • Provide consultation and technical assistance to those providing delivery of direct client psychosocial support services.
  • Select and/or produce culturally competent psychosocial educational materials suitable for opportunity youth.
  • Promotes diversity, including attitudes, practices, and/or policies that hold cultural differences and diversity in the highest esteem.
  • Identifies resources for participants and facilitates & schedules staff development trainings for program staff.
  • Assists in the planning and execution of activities and student services.
  • Designs and monitors data collection and reporting schedules, as needed.
  • Perform other related duties as assigned.

 

Required Qualifications:
  • A Master’s Degree is required with a major in Social Work and 2 years of work experience since receiving Master’s Degree.
  • A minimum of five or more years of experience working with opportunity youth preferable at a nonprofit organization.
  • A minimum of five years or more of experience providing direct supervision and leadership.
  • Ability to thrive in a fast-paced environment and exemplify leadership and composure under pressure, while maintaining high morale.
  • Bi-lingual/bi-cultural preferred.
  • Experience in the fields of youth development, education, and workforce development is highly desirable.
  • Strong communications skills are critical, both verbally and in writing.
  • Must be able to work independently and as part of a team.
  • Ability to commit to teamwork and establishing effective working relationships. Willingness to consistently display a positive attitude and image of the agency, as well as provide high quality, effective customer service in all facets of communication.
  • Must consistently engage in learning and developing new skills and approaches.
  • Understands and utilizes positive youth development practices in all levels of work.
  • Experience working with at risk youth a plus.
  • Ability to be flexible as specific tasks will change with the evolution of the program.
  • Acceptance of individual differences and self-awareness of one’s capabilities and limitations.
  • Prior experience in public speaking, facilitation and good presentation skills, required
  • Must be able to form strong connections with other people and have an understanding of and a compassion for the lives of low income families

 

Required Competencies

Cognition/Reasoning

  • Examines data to grasp issues, draw conclusions, and solve problems.
  • Develops fresh ideas that provide solutions to all types of workplace challenges.
  • Resolves difficult or complicated challenges.
  • Makes timely, informed decisions that take into account the facts, goals, constraints, and risks.

Vision

  • Aligns the direction, products, services, and performance of a business line with the rest of the organization.
  • Promotes organizational mission and goals, and shows the way to achieve them.
  • Follows fiscal guidelines, regulations, principles, and standards when committing fiscal resources or processing financial transactions.

Communication

  • Grasps the meaning of information and applies it to work situations.
  • Understands and learns from what others say.
  • Conveys ideas and facts orally and in writing that uses terminology the audience will best understand.
  • Bi-Lingual skills preferred.

Leadership

  • Structures and directs others’ work on projects or programs.
  • Enables cooperative and productive group interactions.
  • Influences others to follow recommendations and advice to bring them into compliance with regulations, standards, or policies
  • Enforces governmental laws, rules, policies and regulations, and ensures enforcement in a way that is fair, objective, and reasonable.

Interaction with Others

  • Builds constructive working relationships characterized by a high level of acceptance, cooperation, and mutual respect.
  • Influences others to be excited and committed to furthering the organization’s objectives.
  • Promotes cooperation and commitment within a team to achieve goals and deliverables.
  • Helps create a work environment that embraces and appreciates diversity.
  • Effectively deals with difficult conversations or situations when they arise.

Personal Effectiveness

  • Takes personal responsibility for the quality and timeliness of work, and achieves results with little oversight.
  • Adapts to changing business needs, conditions, and work responsibilities.
  • Earns others’ trust and respect through consistent honesty and professionalism in all interactions.
  • Maintains composure in highly stressful or adverse situations.
  • Builds and maintains customer satisfaction with the services offered by the agency.

 

 

Background Check

Must have a reputation for honesty and trustworthiness.  Misdemeanor and/or felony convictions may be disqualifying depending on type, number, severity, and how recent.  The background check will consist of a reference checks, employment, education, and criminal background search.

 

ACYR is an at-will employer and any offer of employment with ACYR is contingent upon a successful completion of said background check.

 

Certification/Licenses/Other Requirements

Valid Arizona Level I Fingerprint Clearance Card. Valid Arizona Driver’s License.  Requires use of insured personal vehicle for agency business.

 

Work Environment

This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.

 

Physical Demands

This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand as necessary.

 

This job description does not list every job responsibility and the employee may be asked to perform other duties as necessary.  The incumbent’s performance will be based in part on his/her performance of the duties outlined in this job description.  This job description is not a contract for employment and the incumbent or ACYR may terminate employment at any time, for any reason, furthermore, ACYR has the right to change this job description at any time.

 

We appreciate your interest in our organization. We consider applicants for all positions without regard to race, religion color, creed, gender, national origin, age, disability, marital or veteran status, or any other legally protected status.

Only those candidates with the experience and qualifications that correspond to our requirements may be contacted by a member of our hiring department. All inquiries on the status of your application should be made through hr@acyraz.org.

Contact us

Contact Information

ACYR 649 N. 6th Ave Phoenix, AZ 85003

Phone: 602-252-6721

Ways To Give

School Tax Credit

Qualifying Charitable Donation

Donation